NDSolution Privacy Policy
Privacy Policy
Effective Date: 01/01/23
This Privacy Policy governs the manner in which NDSolution collects, uses, maintains, and discloses information collected from users (referred to as "Users") of the https://ndsolution.co/home and https://ndsolution.co/nv website including extensions (referred to as the "Site"). This Privacy Policy applies to the Site and all products and services offered by NDSolution.
Personal Identification Information
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Site, register on the Site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for their name, email address, mailing address, phone number, and other relevant information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site-related activities.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
Our Site may use "cookies" to enhance the User experience. The User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How We Use Collected Information
NDSolution may collect and use Users' personal information for the following purposes:
To personalize the user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you. To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Site.
How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.
Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
Changes to This Privacy Policy
NDSolution has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
NDSolution
[email protected]
(707)309-2255
(208)369-9433
This document was last updated on 06/11/2025
Terms and Conditions Of Service
Terms And Conditions
Effective Date: 01/01/23
Assumption of Risk and Waiver of Liability
a. Thermal Pane Fogging or Moisture Between Panes: NDSolution is not liable for any water intrusion between window panes, including but not limited to double- or triple-pane (insulated) glass. This condition is typically a result of failed window seals, which are pre-existing manufacturing or wear-related defects outside of our control.
b. Pre-Existing Damage: NDSolution is not responsible for any pre-existing conditions or damage to windows, screens, frames, sills, tracks, paint, landscaping, or structures. This includes, but is not limited to, cracked or chipped glass, loose frames, oxidized screens, rotted wood, or brittle caulking.
c. Surfaces and Materials: Certain surfaces may be at risk of scratching or wear due to prior damage, improper installation, or materials incompatible with standard window cleaning practices. NDSolution shall not be held responsible for issues arising from these conditions.
Damage Caused by NDSolution Negligence
In the rare event that NDSolution causes damage that is not pre-existing and is a result of our direct negligence, we accept responsibility. We will, at our discretion:
Repair the item or area to its pre-loss condition, orProvide indemnification through reasonable compensation, orCoordinate with our insurance provider for coverage, if applicable.Clients must report any such damage within 48 hours of service completion.
Client Responsibilities
a. Client agrees to provide clear access to windows and work areas prior to arrival.
b. Client agrees to secure pets, valuables, and fragile items.
c. Client acknowledges that window cleaning may temporarily affect window tinting, seals, or treatments if these are not properly installed or previously compromised.
Weather and Safety Conditions
Services may be rescheduled or delayed due to weather or unsafe working conditions. NDSolution reserves the right to make such determinations in the interest of safety and quality.
Payment Terms
Full payment is due upon completion of service unless otherwise agreed upon in writing. Unpaid balances are subject to late fees.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at:
NDSolution
(707)309-2255
(208)369-9433
This document was last updated on 06/11/2025